问:我进公司两个多月了,起码也发了一百封开发信,可是几乎都象石沉大海一样,我很猜疑,不晓得是不是自己的开发信定得欠好,不敷吸惹人,引不起人阅读的快乐喜爱来?说话方面一定也有不当. 我很想请列位过去人教诲一下,通俗第一次写给客户的开发信,应该若何说话? 要写得详细些好照旧简朴了然些好?题目应该用什么才不致于被人看成残余邮件删失落呢??
回答1:
Dear Mr. Jones:
We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.
We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction atHttp://www.xmfv.comwhich includes our latest product line.
Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.
We look forward to receiving your enquires soon.
Sincerely,
John Roberts
回答2:商务信函写作要点
写作商务信函并不要求您利用华丽精彩的词句。全部您需要做的便是,用简朴简朴的说话,准确的表达自己的意思,让对方可以极度清晰的了解您想说什么。环绕这一点,我们总结了几方面的内容,希看对您写作商务信函有警惕感化。
每一封信函的往来,都是您跟收信人相互之间的一次交换。人都是理性的,所以您需要在您的信函里表现理性的一面。但是良多人都有一种曲解,以为写作商务信函就应该用一种特另外“生意腔”,于是把一封正本应该是热情而敌对的信函写得机器而暮气沉沉。他们宁肯写“Your letter has been received”,“Your complaint is being looked into”而不是“I have received your letter”大概“We are looking into your complaint”。实在我们简朴的来了解一下,每次信函的往来不便是跟对方举行了一次交谈吗?只不外是把交谈的内容写到了纸上罢了。多用一些简朴了然的语句,用我/我们做主语,如许本领让我们的信函读起来热情,敌对,就象两个冤家之间的谈话那样简朴,天然,人性化。
想象一下,如果您因为无法定时交货而在电话上跟您的互助同伴默示歉意时,您会如何说?我想您会说“I am sorry we cannot deliver the goods today”。 既然在电话中您会如许说,为什么在函件中要改成“It is regretted that goods cannot be delivered today”?抛却这种所谓的“生意腔”吧,让您的信也象谈话那样简朴,天然,人性化。
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