接受分量缺乏索赔要求
20 May 2005
Kee & Co., Ltd
34 Regent Street
London, UK
Dear Sirs:
Thank you for your letter of 20 May in which you lodge a claim for short delivery of 9000 kg of white cement.
We wish to express our deep regret at this incident. We have checked with our warehouse and discovered that part of your consignment was not packed in 5-ply IT bags as specified in the contract. This was due to the negligence of our warehouse staff.
We are most concerned to maintain our long-standing trading relationship. We therefore enclose a cheque for GB￡230 in full and final settlement of your claim.
We trust that this unfortunate error will not adversely affect our future relations.
Yours faithfully,
Tony Smith
Chief Seller
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——西席:
蒲月二十日就缺少9000公斤白水泥提出索赔的来函收悉。
对是次事变，本公司感到极度遗憾。经与堆栈担当人商讨后，发明错失落是因为员工忽略，未有按定单要求以五层纸袋包装该批货色而引致。
谨随函敬附230镑支票壹张，补偿贵公司丧失落。
本公司希看是次事变不会影响贵我双方日后的互助。
销售部主任
托尼.斯密思谨上
2005年5月20日

关键字：分量缺乏索赔 分量索赔