拒尽更换破坏货物
20 May 2005
Kee & Co., Ltd
34 Regent Street
London, UK
Dear Sirs:
Thank you for your letter of 20 May.
We agree with you that our shoes should last longer than one month. If they do not, we like to know the reason why.
We have carefully examined the pair you returned to us. Our production manager reports that the shoes have been thoroughly soaked and then dried by heat. Even the best quality shoes will not withstand this treatment.
For this reason, we regret that we cannot agree to your request for a replacement pair.
Yours faithfully,
Tony Smith
Chief Seller
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——西席:
蒲月二十日来信收悉。
贵公司以为本公司临盆的鞋子理应极度耐穿，不该只穿戴一个月便破坏；本公司亦赞同此意见。
经细致查抄贵公司退回的鞋子后，本公司临盆司理以为该鞋曾被彻底浸湿，厥后再经烘干。如许的处理体例便是材料最好的鞋子，耐用程度也会减低。
基于上述缘故原因，本公司极度负疚未能接受更换要求。
销售部主任
托尼.斯密思谨上
2005年5月20日

关键字：更换破坏货物 拒尽破坏货物 破坏货物